Oracle Opera Cloud

ERP

Sold By: Oracle

+971 4 5588720

Description

Oracle Opera Cloud is the next-generation hotel management platform, offering comprehensive capabilities in both operations and distribution. The functionalities of Opera Cloud range from core property management capabilities and extend to meeting the operational needs of various hotel sizes and structures (single or multi-property). Opera Cloud can be delivered in four options, dependent on the needs of the customer: Enterprise Premium, Enterprise Standard, Professional Premium and Professional Standard. The Enterprise suite is targeting global hotel chains, while the Professional suite is ideal for small hotel groups and independent hotels.

Industry fit: Hospitality.

No. of estimated customers: Over 40,000 properties around the globe are using Opera solutions. These properties handle more than five million rooms. Oracle Hospitality is also offering hosting services to over 7,000 customers.

Type of business: From small independent hotels to full sized chains and luxury resorts.

Key benefits of Oracle Opera Cloud:

  • Mobile-enabled system that permits a timely and efficient guest experience; role-based user interfaces are also available for a streamlined process;
  • RevPAR and ADR are improved by controlling rates and room inventory across channels;
  • Highly modular system, specifically designed for phased development and adoption;
  • All customer data are centralized and secured under a simplified cloud-based IT infrastructure. Additionally, a 24/7 data center and application experts team is available for support;
  • Opera Cloud Services is seamlessly integrated with numerous certified interfaces to third-party industry apps.

Features of Oracle Opera Cloud:

  • Profile Management: comprehensive profile information handled with full legal compliance, relationships management, profile categorization by region or nationality, targeted loyalty programs, frequent-flyer programs in local language, match and merge features, data cleansing services and captured interactions;
  • Bookings: automated enforcement of booking rules and schedules, resources inventory, detailed booking origin analyses, promotion-code reporting, group bookings capability, streamlined communication;
  • Inventory: automated room allocation and prioritization of least-occupied rooms first, advanced rate and room availability restrictions, complex rate management capability (e.g. best available rate, daily rates, dynamic rates, base rate and negotiated rates), flexible housekeeping management with option for linen change frequency and amenities forecast;
  • Financials: transaction and article code management, budget forecast, postings adjustment, audit capabilities, accounts receivable and commission management, quick and batch post options;
  • Configuration: multi-property template, flexible configuration options with the ability to translate the hotel configuration into any language, multi-currency and foreign cash handling;
  • Reporting: over 60 standard reports available, built-in report customization, go-green approach, report scheduling, report export function, including to Microsoft Excel;
  • Distribution and Connectivity Options: Built-in rate distribution, channel evaluation, numerous interfacing options to external CRS and distribution systems, thousands of property interfaces;
  • Others: availability of numerous exports and back-office interfaces, interdepartmental log book, luggage, parcels and lost and found tracking, granular permission handling, transparent change audit options.

Deployment options: . Devices supported: . Supported countries: . Supported languages: . Vendor website: Product website:

  • Cloud based; deployed on Oracle hardware and software at Oracle Data Centers

  • Desktop, any tablet and smartphone

  • No known country limitation

  • Multi-language, multi-currency and fiscal compliant platform; can be deployed around the world

Demo

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More Information

Flexibility

9/10

Ease of use

9/10

Ease of Installation

9/10

Overall Value

9/10

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